Support Coordinators play a pivotal role in the National Disability Insurance Scheme (NDIS) by helping participants navigate their plans and connect with the right services. When it comes to Positive Behaviour Support (PBS), NDIS Support Coordinators are key to ensuring participants access timely interventions that enhance their quality of life.
5 Responsibilities of a NDIS Support Coordinator in PBS
Support Coordinators help implement and sustain effective behaviour support for NDIS participants by:
1. Responding Immediately to Behaviour Support Needs
When a restrictive practice is first used (also known as an RP), the Support Coordinator must promptly help the participant connect with a specialist behaviour support provider.
2. Understanding the Behaviour Support Provider Landscape
Coordinators should be familiar with local and regional PBS providers, including their capacity, availability, and willingness to travel. This ensures the participant is referred to the right service quickly.
3. Seeking Alternative Providers to Avoid Delays
Instead of letting participants sit on long waitlists, Coordinators are encouraged to identify alternative providers who can deliver support plans within expected timeframes.
4. Educating Participants and Families
Coordinators should clearly explain what Positive Behaviour Support involves, ensuring participants and their families can make informed decisions.
5. Collaborating with Stakeholders
Coordinators work alongside PBS practitioners, families, carers, and service providers to ensure consistent implementation of support plans across all environments.
Monitoring and Reporting on PBS Progress
A key duty is to regularly monitor how well PBS strategies are working and to report any concerns, feedback, or suggested changes back to the behaviour support practitioner.
By fulfilling these responsibilities, Support Coordinators directly contribute to the success of behaviour support interventions, helping participants build independence, confidence, and improved quality of life.
Need help navigating Positive Behaviour Support for your clients?
Hively Health works collaboratively with NDIS Support Coordinators to deliver tailored PBS services for NDIS participants. Contact us today to learn more about how we can support your clients’ success.
Note: This article provides general guidance. For formal requirements, refer to the NDIS Commission for up-to-date information.
