Psychology Services
Hively Health offer psychology services to adults, adolescents and children with no referral required. We welcome all genders, sexualities and cultural backgrounds and we are dedicated to providing a compassionate, warm and secure therapy space.
How our psychologists can help
Psychology
Our psychologist provide an inclusive and strengths-based approach to therapy in a safe and therapeutic environment. We work closely with clients of all ages, and welcome the neurodiverse and LGBTQIA2+ community.
Assessment
We can provide a range of cognitive and diagnostic assessments for both adults and children.Â
This includes ADHD assessments, autism assessments and assessments of functional capacity.
Paediatric
We provide tailored early childhood intervention through our paediatric psychology service, Hively Bumblebees.
Our clinicians provide a safe and supportive environment for both NDIS and private clients.
Evidence-based therapy
Our psychologists draw on evidence-based therapies such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behavioural Therapy (DBT), Eye Movement Desensitisation and Reprocessing (EMDR), and play-based therapies for children.
East Brisbane Clinic
Our team of psychologists are available for therapy and assessments at our East Brisbane Psychology Clinic.
Sunshine Coast Clinic
Our brand new Sunshine Coast Clinic is open now for telehealth appointments, with in-clinic sessions coming late 2026.
Hively Health embraces a trauma-informed, culturally aware and neurodivergent-affirming approach.
Psychology Services
Our experienced clinical team provide both therapy and assessment services for all ages and presentations with no referral required.
We also accept Work Cover, Mental Health Care Plan, Chronic Disease Management Plan, Eating Disorder Treatment and Management Plan, Private Health Cover and NDIS.
Accessing our Services
We accept all private clients for in-clinic therapy, telehealth and assessments. You do not require a referral to attend an appointment with us. Many people decide to see a psychologist without consulting a GP or other health professional.
We accept private referrals, NDIS and Work Cover patients without a referral. Â
Referral from Medical Professionals
If you wish to claim a rebate through Medicare, you will require a referral from your GP or Psychiatrist. We accept the following:
- Mental Health Care Plan (MHCP)
- Eating Disorder Treatment and Management Plan (EDP)
- Chronic Disease Management (CDM) PlanÂ
In order to obtain a Care Plan, you will need to book a long appointment with your GP and discuss how you have been feeling. Your GP will talk you through a list of questions and prepare the paperwork for you. You need to bring this paperwork along to your first appointment. You will also need to ensure that your bank account details are registered with Medicare so they can refund you the rebate, following payment in full for your appointment.
Fees and Cancellations
Cancellation Policy
We require 2 business days notice prior to your appointment to cancel or reschedule. If you do not show up to an appointment or fail to let us know within our cancellation policy timeframe, a cancellation fee will apply (100% of the appointment fee).
Each session you book with us is therapy time reserved in your psychologists day to provide care to you. We ask that you respect your psychologists time and understand that the more notice you can give the easier it will be for us to offer the appointment to someone else in need of therapeutic care.
Fees
The APS National Schedule of Recommended Fees has the standard 45 to 60-minute consultation fee at $300. Our standard session fees are significantly less than this, at the rate of $230 per standard session. You will need to pay in full for your appointment with us, with rebates refunded through your private health insurer or Medicare (where applicable).
Medicare Rebate
If you wish to claim a rebate through Medicare, you will require a referral from your GP or Psychiatrist. If you have a valid Medicare Care Plan, you may be eligible for a rebate from Medicare for up to $93.65 per session for a specific number of sessions as follows:
- Mental Health Care Plan – up to 10 sessions per calendar year
- Eating Disorder Treatment and Management Plan – up to 40 sessions per calendar year
- Chronic Disease Management Plan – up to 5 sessions per calendar year
Private Health and Work Cover
You may be able to claim some of the fees back through your Private Health Fund or Work Cover. At the conclusion of each session, you may request an invoice that provides the details required for you to organise rebates with your insurance provider. Please contact your private health insurer for rebate information.
Please note: you are not able to claim from Medicare and your private health fund for the same consultation.
Frequently Asked Questions
Psychology is the study of how we think, feel and behave. Psychologists use evidence-based strategies to help people better understand themselves, manage challenges, and build skills for healthier, more fulfilling lives.
(Source:Â Australian Psychological Society)
You don’t need a referral to book with Hively Health. Many clients choose to see us directly. However, a GP referral and a Mental Health Treatment Plan can make you eligible for Medicare rebates.
We provide comprehensive assessments across all ages, including:
- Autism assessments
- ADHD assessments
- IQ & cognitive assessments
- Learning assessments
- Memory assessments
- Functional Behaviour Assessments
Yes. Our psychologists tailor care to your needs, drawing from a wide range of evidence-based approaches such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behavioural Therapy (DBT), Eye Movement Desensitisation and Reprocessing (EMDR), and play-based therapies for children. We take a trauma-informed, strengths-based and neurodivergent-affirming approach. You can read more about these therapy types here.
Our team includes general psychologists, clinical psychologists, child and adolescent psychologists, and behaviour support practitioners. We welcome all genders, sexualities and cultural backgrounds, and work closely with GPs, schools and NDIS providers to ensure holistic care.
Think about your goals and what you’d like support with. Some psychologists on our team specialise in children, some in assessments, and others in specific therapies. At Hively Health, our intake process helps match you with a psychologist who best suits your needs, so you feel supported from the very first session.Â
Yes. Our psychologists can provide assessments, treatment plans and reports for Workcover claims and workplace psychological injuries, helping clients return to work safely with the right support. You can read more here.
Yes. Through Hively Bumblebees, our paediatric psychology service, we support children aged 1–16 years. Our dedicated child psychologists provide therapy and assessments in a playful, calming clinic space designed to help little ones feel safe and supported.
We work collaboratively with our referrers, including medical professionals, allied health, schools and government agencies. This includes Paediatricians, Psychiatrists, GPs and schools for therapy and diagnostic assessments. We work closely with Guidance Officers in a number of public and private schools to provide both government and school funded assessments.
